Today, we’re diving into an issue that’s been a thorn in the side of many WordPress users – the dreaded “This Site Can’t Be Reached” error.

In this article, we’ll explore how to fix this site can’t be reached error in WordPress, so you and your visitors can enjoy a smooth browsing experience.

Understanding the Error Message

Common Causes of the Error

First things first, let’s get to the root of the problem. There are several reasons why you might encounter the “This Site Can’t Be Reached” error, including:

  • DNS issues: Domain Name System (DNS) is the internet’s phone book. Sometimes, there might be a hiccup in DNS configuration or cache, causing the error.
  • Server connectivity problems: If your web server is down or facing issues, it can lead to the error.
  • Browser problems: Browser-related issues, like cache or extensions, can prevent your site from loading properly.
  • Firewall or security settings: Overly strict security settings can block access to your site.

Interpreting the Error Codes

Sometimes, the error message comes with a code, such as:

  • DNS_PROBE_FINISHED_NXDOMAIN: DNS can’t resolve the domain name.
  • ERR_CONNECTION_TIMED_OUT: The server took too long to respond.
  • ERR_CONNECTION_REFUSED: The server refused the connection request.

These codes can provide valuable clues on how to fix this site can’t be reached error.

Basic Troubleshooting

Check Internet Connection

An unstable internet connection can be the culprit behind the error. Make sure your connection is working fine, and consider restarting your router or modem if needed.

Confirm Website Accessibility

Before diving into more complex fixes, it’s essential to ensure that your website is accessible from other devices or networks. Try accessing your site from a different device, or use an online tool to check your website’s status.

DNS-Related Fixes

Clear DNS Cache

DNS cache stores IP addresses of websites you’ve visited, helping your browser load them faster. However, if there’s an issue with the cache, it might cause the “This Site Can’t Be Reached” error. Here’s how to clear DNS cache on different operating systems:

  • Windows: Open the Command Prompt and type ipconfig /flushdns, then press Enter.
  • macOS: Open Terminal and type sudo killall -HUP mDNSResponder, then press Enter.

Change DNS Servers

If clearing DNS cache doesn’t solve the problem, you can try changing your DNS servers. You can switch to public DNS servers like Google DNS or OpenDNS. Here’s how:

  • Windows: Go to Network Connections, right-click on your active connection, select Properties, and change the DNS server addresses.
  • macOS: Open System Preferences, click on Network, select your active connection, click Advanced, and change the DNS server addresses.

Verify Domain Settings

Incorrect domain settings can also cause the error. Check your domain configuration in your domain registrar’s control panel, and make sure everything is set up correctly.

Server-Related Fixes

Verify Server Uptime

If your server is down or experiencing issues, your site won’t load. Contact your hosting provider to check the server’s status and resolve any problems.

Check WordPress Configuration

A misconfigured WordPress installation can lead to the “This Site Can’t Be Reached” error. Make sure your WordPress settings are correct, and double-check your database connection details in the wp-config.php file.

Examine SSL Certificate

An expired or misconfigured SSL certificate can cause the error as well. Check your SSL certificate’s validity and ensure it’s correctly installed on your server. If you’re using a plugin like Really Simple SSL, make sure it’s configured correctly.

Browser-Related Fixes

Clear Browser Cache and Cookies

A cluttered browser cache or cookies can cause the error. Clear your browser’s cache and cookies to resolve the issue. Here’s how:

  • Google Chrome: Go to Settings > Privacy and Security > Clear browsing data.
  • Firefox: Go to Settings > Privacy & Security > Clear Data.

Disable Browser Extensions

Some browser extensions might interfere with your site’s loading. Try disabling them one by one to see if any of them are causing the problem.

Update or Reset the Browser

If the issue persists, consider updating your browser to the latest version or resetting its settings to default.

Firewall and Security Fixes

Check Firewall Settings

Firewalls protect your system from harmful traffic, but sometimes they can block legitimate traffic too. Check your firewall settings to ensure they’re not preventing access to your site.

Disable Antivirus Software

Temporarily disabling your antivirus software can help you pinpoint the cause of the error. If the issue disappears when the antivirus is off, consider adjusting its settings or switching to a different antivirus program.

Miscellaneous Fixes

Restart Your Computer or Device

Sometimes, a simple restart can resolve the issue. Turn your computer or device off and on again, then check if the problem persists.

Contact Your ISP

If you’ve tried everything and the error still appears, contact your Internet Service Provider (ISP) for assistance. They might be experiencing issues on their end or blocking access to specific websites.

Preventing Future Errors

Regular Website Maintenance

Regular website maintenance is crucial for keeping your site in tip-top shape. Update your WordPress core, themes, and plugins regularly, and always create backups.

Monitoring Website Performance

Keep an eye on your website’s performance using tools like Google Analytics or Jetpack. Address performance issues before they escalate and affect your site’s accessibility.

FAQ on how to fix this site can’t be reached

Why can’t I access this site?

Well, there could be several reasons, buddy. The most common are internet connection issues, a typo in the URL, or the site could be temporarily down. If it’s none of these, it might be an issue with your DNS, firewall settings, or even your computer’s hosts file.

How can I check my internet connection?

The first thing you gotta do is see if you can access other sites. If you can, then your internet is working fine, and the problem lies elsewhere. If not, try restarting your modem/router or connecting to a different network.

Could it be a typo in the URL?

Absolutely! It happens to the best of us. Double-check the web address you’ve entered and make sure it’s spelled correctly. If you’re not sure, try googling the site or using a bookmark if you’ve saved it before.

Is the site down?

Sometimes a site might be down for maintenance or experiencing technical issues. You can use tools like DownForEveryoneOrJustMe or IsItDownRightNow to check if the site is offline. If it is, then you’ll just have to wait until it’s back up and running.

What’s the deal with DNS?

DNS, or Domain Name System, is like a phonebook for the internet. It translates domain names into IP addresses. If your computer is having trouble resolving the DNS, you might not be able to access the site.

Try changing your DNS settings to a public DNS, like Google’s and, to see if it resolves the issue.

How do I clear my browser’s cache?

Sometimes, clearing your browser’s cache can help fix the issue. Head over to your browser settings, find the option to clear cache and browsing data, and give it a go. Remember, this will also clear your browsing history, cookies, and saved passwords.

Can my computer’s hosts file be the culprit?

It’s possible, my friend. The hosts file is used by your computer to map hostnames to IP addresses. If there’s an incorrect entry, it can prevent you from accessing the site.

To check, open the hosts file in a text editor (usually located in C:\Windows\System32\drivers\etc\ on Windows) and look for any entries related to the site you’re trying to access. If you find any, remove or modify them, and then save the file.

Should I disable my firewall?

Disabling your firewall is a bit of a last resort, but it might help. Sometimes, firewalls can block websites by mistake. Just make sure to turn it back on when you’re done testing, as it’s an essential security feature.

Is my antivirus software causing the issue?

It’s not very common, but your antivirus software could potentially be blocking the site. You can try temporarily disabling it and see if the site becomes accessible. If it works, you might need to adjust the settings of your antivirus software to allow the site.

What if I’ve tried everything and it still doesn’t work?

If you’ve gone through all these steps and still can’t access the site, it might be a problem with the site itself, or it could be blocked by your ISP. You can try contacting your ISP or the site administrator for more information.

Ending thoughts on “how to fix this site can’t be reached”

We’ve covered various fixes on how to fix this site can’t be reached error in WordPress.

By following these steps, you can ensure a seamless browsing experience for both you and your visitors.

Regular maintenance and monitoring will help you prevent future occurrences of the error.

If you liked this article about how to fix this site can’t be reached, you should check out this article about dns_probe_finished_nxdomain error.

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