How to Transfer a Webflow Site to Another Account

You finished the project. Now the client wants control of their website.

Learning how to transfer a Webflow site to another account takes about five minutes, but mistakes can lock your project or disconnect domains mid-launch.

Agencies, freelancers, and teams face this handoff constantly. Whether you need to move a site between workspaces, deliver to a client, or complete a business sale, the process follows the same steps.

This guide walks through the complete site ownership transfer process in Webflow.

You will learn what transfers, what gets left behind, and how to troubleshoot common issues that trip up even experienced designers.

How to Transfer a Webflow Site to Another Account

Transferring a Webflow site to another account is the process of moving site ownership from one Webflow workspace to a different user or workspace.

You need this when handing off client projects, completing agency transitions, selling a website, or restructuring team workspaces.

This guide covers 6 steps requiring 5-10 minutes and active Webflow accounts on both ends.

Prerequisites

Before you initiate the site transfer process, confirm these requirements:

• Sender requirements: Active Webflow account with site owner or workspace owner permissions
• Recipient requirements: Active Webflow account with an existing workspace
• Recipient’s email address: Must match their Webflow account exactly
• Creator Credits: Remove all site contributors before transferring
• Ecommerce sites: Disconnect Stripe, PayPal, or other payment providers
• Site plan: Understand that plans do not transfer with the site

The recipient will need to add their own site plan after accepting the transfer.

Step One: How Do You Access Your Webflow Project Settings?

Log into your Webflow account, locate the project thumbnail in your Webflow Dashboard, click the three-dot menu icon, and select Settings to open the project configuration panel.

Action

1. Dashboard location: Navigate to your main Webflow Dashboard after login
2. Project selection: Find the site you want to transfer among your projects
3. Menu access: Click the three-dot icon (ellipsis) on the project thumbnail
4. Settings entry: Select “Settings” from the dropdown menu

Purpose

The project settings page contains all ownership and transfer controls for your site.

You cannot access transfer options from the Webflow Designer directly.

Step Two: Where Do You Find the Transfer Option in Webflow?

Inside project settings, look at the top navigation bar where you will see a Transfer icon that initiates the site ownership transfer process.

Action

1. Top navigation: Scan the icons at the top of the Settings page
2. Transfer icon: Click the transfer icon (appears as an arrow or send symbol)
3. Pop-up window: A transfer options dialog will appear on screen

Purpose

This dedicated transfer function keeps ownership changes separate from other site settings.

The locked interface prevents accidental transfers during routine edits.

Step Three: How Do You Choose Between Workspace Transfer and User Transfer?

The pop-up presents two options: transfer to another workspace you own, or transfer directly to another user’s Webflow account via their email address.

Action

1. Workspace transfer: Select “Another Workspace” and choose from your dropdown list
2. User transfer: Select “Another User” to send ownership to an external account
3. Selection confirmation: The interface updates based on your choice

When to Use Each Option

Workspace transfer works for internal reorganization between your own workspaces.

User transfer is the right choice for client handoffs, agency deliveries, or selling your website to a new owner.

Most freelancers and agencies use the user transfer option when completing client projects.

Step Four: How Do You Enter the Recipient’s Information?

For user transfers, enter the recipient’s email address exactly as it appears on their Webflow account. For workspace transfers, select the target workspace from the dropdown menu.

Action

1. Email input field: Type the recipient’s email address (user transfer)
2. Workspace dropdown: Select destination workspace from your list (workspace transfer)
3. Verification: Double-check the email matches their account exactly

Purpose

Typos in the email field cause failed transfers. The recipient must have an existing Webflow account before you initiate.

Step Five: How Do You Confirm and Initiate the Transfer?

Click the “Transfer to [email/workspace]” button to send the ownership invitation. Your site becomes locked in the dashboard immediately after confirmation.

Action

1. Transfer button: Click “Transfer to [recipient email]”
2. Confirmation notification: A message confirms the invitation was sent
3. Locked status: Site shows “Transfer in progress” in your dashboard

Purpose

The locked site status prevents edits during the pending transfer period. You cannot make changes until the recipient accepts, declines, or you cancel the request.

Step Six: How Does the Recipient Accept the Webflow Site Transfer?

The recipient receives an email notification and sees a banner in their Webflow Dashboard prompting them to accept the incoming site transfer.

Action

1. Email notification: Recipient clicks the link in the transfer email
2. Dashboard banner: Alternatively, they click “Accept” on the dashboard notification
3. Transfer completion: Site appears in their workspace, fully unlocked

Purpose

The acceptance step confirms the new site owner wants responsibility for the project. Sites transfer with all Designer content, CMS collections, and form submissions intact.

Verification

Confirm the transfer completed successfully from both sides.

Sender Verification

• Site no longer appears in your dashboard
• No “Transfer in progress” status visible
• You receive no error notifications

Recipient Verification

• Site appears in their workspace dashboard
• Full access to Webflow Designer and project settings
• Can publish changes and manage hosting

What Does Not Transfer With Your Webflow Site?

Several account-specific configurations reset during the site ownership transfer process.

• Custom domains: Must be reconnected by the new owner
• Site plans: Recipient needs to purchase their own plan
• Payment providers: Stripe and PayPal connections are removed
• Shared Library components: Copied locally, library uninstalled
• App authorizations: Recipient must reauthorize all connected apps
• SSL certificates: Regenerated after domain reconnection
• Localized content: Duplicate site first, then transfer the duplicate

What Gets Transferred With Your Webflow Site?

All design work and content migrates to the new owner’s account.

• Designer content: Pages, components, styles, interactions
• CMS collections: All items and collection structures
• Form submissions: Complete submission history
• Ecommerce orders: Fulfilled, unfulfilled, and refunded orders
• Page settings: SEO titles, meta descriptions, Open Graph data
• Assets: Images, videos, and uploaded files

Troubleshooting

Transfer Invitation Not Received

Issue: Recipient cannot find the transfer email.

Solution: Check spam folder, verify email matches their Webflow account exactly, resend invitation from sender’s dashboard.

Site Remains Locked After Acceptance

Issue: Site still shows locked status after recipient accepted.

Solution: Refresh browser, clear cache, wait 5-10 minutes for sync. Contact Webflow support if status persists.

Custom Domain Disconnected

Issue: Website no longer accessible at custom domain after transfer.

Solution: Recipient navigates to Hosting > Custom Domains, adds the domain, updates DNS records with their registrar.

Cannot Cancel Pending Transfer

Issue: Need to stop a transfer already in progress.

Solution: Go to the locked site in your dashboard, click the site card, select “Cancel Transfer” before recipient accepts.

Related Processes

• How to duplicate a page in Webflow before transferring
• How to delete a site in Webflow after successful transfer
• How to set up 301 redirects in Webflow post-migration
• How to add Google Analytics to Webflow on the new account

FAQ on How To Transfer A Webflow Site To Another Account

Can I transfer a Webflow site to someone without an account?

No. The recipient must have an active Webflow account with an existing workspace before you initiate the transfer. Ask them to create a free account first, then send the ownership invitation to their registered email address.

Does the site plan transfer with the website?

No. Site plans stay with the original account. The new site owner must purchase their own plan after accepting the transfer. Without a plan, they cannot connect custom domains or publish updates to the live site.

How long does a Webflow site transfer take?

The transfer completes instantly once the recipient accepts. The pending transfer status can last up to 30 days before expiring. Most recipients accept within minutes if they expect the invitation.

Can I cancel a site transfer after initiating it?

Yes. Navigate to your Webflow Dashboard, find the locked site, click the project card, and select “Cancel Transfer.” You can only cancel before the recipient accepts the ownership invitation.

What happens to my custom domain during transfer?

Custom domains disconnect automatically during the site transfer process. The recipient must reconnect the domain in Hosting settings and update DNS records with their domain registrar to restore the live site.

Will I lose my CMS content when transferring?

No. All CMS collections, items, and content transfer with the site. The recipient receives everything stored in the Webflow CMS, including images, text, and reference fields exactly as you configured them.

Can I transfer an Ecommerce site in Webflow?

Yes. Ecommerce stores transfer like regular sites, but payment providers like Stripe and PayPal disconnect. Order history transfers. The new owner needs a new Ecommerce plan and must reconnect their own payment accounts.

Do form submissions transfer with the site?

Yes. All form submissions and submission history move to the new owner’s account. They can access, export, and manage previous submissions immediately after accepting the site transfer.

Can I transfer a site between my own workspaces?

Yes. Select “Another Workspace” instead of “Another User” during the transfer process. Choose your target workspace from the dropdown. The site moves instantly without requiring acceptance since you own both workspaces.

What do I need to do before transferring a client site?

Remove contributors from Creator Credits, disconnect payment providers for Ecommerce, and confirm the client has an active Webflow account. Communicate that they will need to purchase their own site plan after transfer.

Conclusion

Knowing how to transfer a Webflow site to another account makes client handoffs and project delivery straightforward.

The process takes minutes when both parties have active accounts ready.

Remember that site plans, custom domains, and payment provider connections do not migrate automatically. The recipient handles those configurations after accepting the transfer.

All your design work, CMS collections, form submissions, and page settings move intact. Nothing gets lost from the Webflow Designer.

Double-check the recipient’s email before initiating. Verify they accepted by confirming the site appears in their workspace.

Keep this guide bookmarked for your next agency handover or freelance delivery. Clean transfers build client trust.