How to Delete a Wix Website Permanently

Wix makes building websites easy. Deleting them? Not as obvious.

Whether you’re closing a business, switching to a different website builder, or cleaning up unused sites, knowing how to delete Wix website properly saves time and prevents billing surprises.

The process involves more than clicking a delete button.

Active premium plans, connected domains, and Wix Mailbox subscriptions all need attention first.

This guide walks through each step: canceling subscriptions, removing domains from your account, moving sites to the Wix Trash folder, and permanently closing your account if needed.

Takes about 5 to 15 minutes. Beginner friendly.

How to Delete Wix Website

Deleting a Wix website is the process of permanently removing your site from the Wix platform and its servers.

Users need this when closing a business, switching to a different website builder, removing unused sites, or protecting personal data on abandoned accounts.

This guide covers 6 steps requiring 5 to 15 minutes with beginner skill level and active Wix account access.

Prerequisites

Before starting the site deletion process, gather these requirements:

• Active Wix account credentials (email and password)
• Web browser or Wix Owner mobile app (iOS 14+ or Android 8+)
• Stable internet connection
• Admin access to the Wix site you want to delete
• List of connected premium services (domain, Wix Mailbox, third-party apps)

Time estimate: 5 to 15 minutes for basic deletion. Up to 48 hours if waiting for premium subscription cancellation to process.

If you only want to temporarily hide your site instead of removing it completely, consider learning how to unpublish a Wix site first.

Step One: How Do You Access Your Wix Dashboard?

Log into your Wix account at wix.com and navigate to the main dashboard where all your websites appear in the My Sites panel on the left side of the screen.

Action

• Exact path: wix.com > Log In > Enter email and password > Click Log In
• Location: My Sites panel displays on the left side of the Wix Dashboard
• Result: Full list of websites connected to your account becomes visible

Purpose

The Wix Dashboard serves as your central control panel for all site management actions.

You cannot delete a website without first accessing this area.

Step Two: How Do You Cancel Premium Subscriptions Before Deletion?

Navigate to Premium Subscriptions in your account settings and cancel any active Wix Premium Plan, domain registration, or connected services before attempting to move your site to trash.

Action

• Exact path: Account icon (top right corner) > Premium Subscriptions
• Setting: Click three-dot icon (More Actions) next to your plan > Select Cancel Plan
• Result: Plan marked for cancellation at current billing period end

Purpose

Wix blocks permanent site deletion when active subscriptions remain connected.

Canceling stops future billing charges. Your site stays active until the paid period ends.

If you want to keep your site but give it to someone else, you can transfer your Wix site to another account instead of deleting it.

Step Three: How Do You Remove Connected Domains From Wix?

Go to the Domains section in your Wix account and disconnect any external domains before closing your account or deleting sites that use custom domain names.

Action

• Exact path: Account Settings > Domains
• Setting: Click Domain Actions icon (three dots) next to domain > Remove from Wix
• Result: Domain disconnected from Wix hosting and available for use elsewhere

Purpose

External domains must be removed separately from Wix site deletion.

Skipping this step can lock your domain or cause DNS configuration issues.

Planning to move your domain to another platform? Check out guides on transferring domains from Wix to GoDaddy or moving domains from Wix to Squarespace.

Step Four: How Do You Move a Wix Site to Trash?

Open your site’s dashboard, click the Site Actions menu at the top, and select Move to Trash to remove the website from your active sites list.

Action

• Exact path: Site Dashboard > Site Actions icon (top of page)
• Setting: Click Move to Trash > Confirm by clicking Move to Trash again
• Result: Site unpublished and moved to Wix Trash folder

Purpose

Moving to trash unpublishes your site immediately but keeps it recoverable.

The Wix Trash folder holds deleted sites temporarily before permanent removal.

Step Five: How Do You Permanently Delete a Wix Site From Trash?

Access the Trash folder from your Wix Dashboard, hover over the deleted site, and click Remove to erase it permanently with no recovery option available afterward.

Action

• Exact path: Wix Dashboard > Trash icon (left sidebar)
• Setting: Hover over site > Click Remove > Confirm Remove in popup
• Result: Site permanently deleted from Wix servers

Purpose

Permanent data erasure cannot be reversed.

All site history, content, and configurations disappear forever once you confirm removal from Trash.

Step Six: How Do You Close Your Entire Wix Account?

Navigate to Account Settings, find the Delete Your Account section, enter your password, and confirm closure to permanently terminate your Wix membership and remove all associated data.

Action

• Exact path: Account Settings > Delete Your Account section
• Setting: Click “Close Your Wix Account” link > Enter password > Click Close Account
• Result: Account and all remaining data permanently removed within 7 days

Purpose

Full Wix account closure requires zero active services attached.

Wix Customer Care processes the deletion request within one week of submission. For a more detailed walkthrough of closing your entire account, see our guide on how to delete Wix account.

Alternative Method: How Do You Delete a Wix Website Using the Mobile App?

Download the Wix Owner app on iOS or Android, log in, select your site from the dropdown menu, tap the three-dot icon, and choose Move to Trash.

Action

• Exact path: Wix Owner app > Site list dropdown (top of screen) > Select site
• Setting: Three-dot menu > Move to Trash > Confirm
• Result: Site moved to Trash from mobile device

Comparison

Desktop method: Full feature access; easier for managing multiple sites; required for account closure.

Mobile app method: Quick single-site deletion on the go; cannot permanently remove from Trash or close account.

Verification

Confirm the deletion worked by checking these indicators:

• My Sites dashboard: Deleted site no longer appears in active list
• Trash folder: Site visible if moved to Trash; empty if permanently deleted
• Email confirmation: Wix sends account closure notification within 7 days
• Old site URL: Shows error page or Wix default message when visited

Troubleshooting

Cannot Delete Site Due to Active Premium Plan

Issue: Move to Trash option grayed out or blocked.

Solution: Go to Premium Subscriptions > Cancel all active plans > Wait for billing cycle to end, or transfer services to another account.

Delete Option Not Appearing in Site Actions Menu

Issue: Site Actions dropdown missing Move to Trash.

Solution: Clear browser cache (Ctrl+Shift+Delete on Chrome) > Refresh page > Try different browser like Firefox or Edge.

Account Closure Request Not Processing

Issue: Close Account button inactive or returning errors.

Solution: Verify all sites moved to Trash > Confirm all domains removed > Contact Wix Support via support.wix.com if issue persists after 48 hours.

Cannot Access Account to Delete Site

Issue: Forgot login credentials.

Solution: Use Wix password reset at wix.com > Log In > Forgot Password > Enter registered email > Follow reset link sent to inbox.

Related Processes

After removing your Wix website, you might need these related guides:

• How to create a Wix website (starting fresh with new site)
• How to change Wix template (redesigning instead of deleting)
• How to use Squarespace (switching to alternative platform)
• How to cancel Squarespace subscription (if migrating between builders)
• How to connect a domain to Wix (reconnecting domain to new site)

FAQ on How To Delete Wix Website

Can I Recover a Deleted Wix Website?

Yes, but only if the site remains in your Wix Trash folder. Navigate to the Trash icon in your dashboard, hover over the site, and click Restore. Once you permanently remove a site from Trash, recovery becomes impossible.

Will Deleting My Wix Site Cancel My Subscription?

No. Moving a site to Trash does not cancel your Wix Premium Plan. You must separately cancel subscriptions through the Premium Subscriptions page in your account settings to stop future billing charges.

How Long Does It Take to Delete a Wix Account?

Wix Customer Care processes account closure requests within 7 days. The actual deletion happens after all active subscriptions expire. Sites moved to Trash can be permanently removed immediately through the dashboard.

Can I Delete a Wix Website From My Phone?

Yes. The Wix Owner app on iOS and Android allows site deletion. Open the app, select your site from the dropdown, tap the three-dot menu, and choose Move to Trash. Full account closure requires desktop access.

What Happens to My Domain When I Delete My Wix Site?

External domains remain registered but disconnect from Wix hosting. Remove domains manually through the Domains section before deletion. Wix-purchased domains need cancellation or transfer to another registrar to avoid renewal charges.

Do I Get a Refund When I Delete My Wix Website?

Wix offers refunds within 14 days of initial premium purchase. After this window, canceling your subscription stops future charges but does not refund remaining time. Contact Wix Support for refund requests on recent purchases.

Can I Delete Just One Page Instead of the Whole Site?

Yes. Open the Wix Editor, access the Pages panel on the left side, hover over the page you want removed, click the three-dot icon, and select Delete. Check our guide on how to delete a page on Wix for details.

Why Can’t I Delete My Wix Website?

Active premium subscriptions block deletion. Cancel all plans through Premium Subscriptions first. Also check for connected domains, Wix Mailbox services, or third-party app subscriptions that need removal before the site can move to Trash.

What’s the Difference Between Unpublishing and Deleting a Wix Site?

Unpublishing hides your site from visitors while keeping all content editable in the Wix Editor. Deleting removes the site entirely. Unpublishing works better for temporary breaks; deletion suits permanent removal needs.

How Do I Delete Multiple Wix Websites at Once?

Wix lacks bulk deletion. You must delete each site individually through the Site Actions menu. For accounts with many sites, repeat the Move to Trash process for each one, then permanently remove all from the Trash folder.

Conclusion

Learning how to delete Wix website comes down to following a clear sequence: cancel active services, remove connected domains, move sites to Trash, then close your account if needed.

The whole site deletion process takes minutes once you understand where everything lives in the Wix Dashboard.

Remember that moving a site to Trash differs from permanent deletion. One allows recovery. The other does not.

Always verify your subscription management settings before attempting removal. Active billing plans block the Site Actions menu options you need.

Download any content you want to keep beforehand. Website data removal is final.

If issues arise, Wix Support responds within 48 hours through their help center. The account termination process completes within one week of your request.