If you own a modern product and service, you know the importance of providing quality customer care. Creating a dedicated support site is the best way to deliver perfect customer care and keep your customers satisfied.
Being an individual type, support websites have some specific requirements. They need specially designed template for the FAQ page, quick search system, user registration, forum, etc. Fortunately, there are some WordPress themes which are specifically developed for creating these types of sites. In today’s post, I am going to introduce you to the 15 best WordPress wiki themes that can be used to create knowledge base websites quickly.
Wiki WordPress Themes
Flatbase is a feature-rich WordPress wiki theme for creating FAQ, knowledge base sites. This simple design of the theme helps you to put the primary focus on your contents. The accordion style FAQ sections will be handy for answering the most common questions of your visitors. The integrated AJAX-based search solutions will help the visitors to find out the necessary information quickly.
As the theme is fully compatible with bbPress, you can easily integrate a fully functioning forum in your site. Thanks to the live theme customizer, it is possible to change the style options and check out the live preview at once. The SEO-friendly theme could be translated into other supported languages.
HelpGuru is one of the most traditional knowledge base themes for WordPress. This excellent theme comes with a live search feature powered by AJAX. As there is an article feedback system, you can easily find out which types of posts are most popular among your visitors. The drag and drop ordering system will be very useful for organizing your content.
The theme package includes three custom widgets which can be used to display the authors, categories and knowledge base articles on the sidebar. The powerful admin options will come in handy for personalizing your website. The fully responsive theme works fine on all screen resolutions.
If you are looking for a fresh, brand new template to develop your next wiki or knowledge base website, Helper should be one of your top choices. Features like the simple user interface and integrated page builder solution will be very helpful in delivering useful content to your visitors.
This simple but powerful WordPress wiki theme options allow you to make the necessary customizations from one place. As the theme supports unlimited colors, you can choose any color you want. The theme package includes several custom page templates, widgets, and shortcodes. It is also provided with the necessary demo data.
As you can guess from the name, this is another specialized wiki WordPress theme for developing any wiki, FAQ or knowledge sharing website. You can easily use this feature-rich theme to create support websites for your products or services. The theme also supports bbPress, which means you can easily add an interactive forum to your site.
The theme developers have followed all the SEO and security best practices while developing the templates. Therefore, you can rest assured about the performance of your website. Being fully responsive, the theme also makes sure that your site looks great on any device.
Altera is another popular WordPress wiki theme for developing FAQ, help desk or knowledge base sites. The modern, intuitive design of the theme is well supported by relevant features like multiple widgetized sections, custom shortcodes, and live search feature. Thanks to the built-in custom post type, you can add new posts with only a few clicks.
Being fully compatible with the Redux framework, the theme comes with all the necessary customization options. The SEO-optimized theme also features ten custom widgets. Other benefits include complete social media integration, unlimited layouts, and full WPML compatibility.
This is one of the highest-selling premium wiki WordPress themes for developing any wiki, FAQ, knowledge base or support-based websites. The built-in live search feature will be useful for the visitors to find out the information they are looking for. And the article voting feature will be helpful for upvoting their favorite contents.
Since the theme comes with detailed stats about the search patterns and views, you will find it a lot easier to plan your content. The theme package also includes the necessary social sharing options, which means you don’t have to install any third-party plugins for that purpose.
Base is an excellent, well-planned theme to build a fully functional wiki, FAQ or knowledge sharing websites. The seamless customization options help you to get any custom look any want for your site. The fully responsive layout works great on any screen size and resolution.
This knowledge base WordPress theme comes with the necessary custom post types built-in, which will come in handy for quick post publishing. Other built-in options include post likes, custom 404 page, integrated form builder, related posts, custom widgets, etc. It is also possible to enhance the theme features by using the free plugins offered by the theme developer.
Serving more than 3,000 customers, KnowHow is a widely used WordPress theme for developing wiki, knowledge base or support websites. The professionally designed theme looks and works great on any screen size. The integrated AJAX live search feature will allow the visitors to get answers to their questions instantly.
As the theme package comes with detailed documentation, you can easily get started with your website. Unique features like multi-level navigation, video post format, unlimited colors, etc. make this theme a great choice for developing popular knowledge sharing sites. The multilingual theme could also be translated into other supported languages.
Featuring a modern, clean design, TechDesk provides an easy way to develop a knowledge base, FAQ or wiki sites in WordPress. With the help of this theme, you can create fully functional support websites without requiring any technical expertise. The built-in SMOP options panel will help you to customize the visual aspects from one central location.
You can choose any of the nine custom widgets to use in any of the five widgetized sections in your website. There are five post formats to make your content publishing process easier. The fully responsive theme also comes with a significant variation of home page designs.
Support Desk is another fully responsive WordPress wiki theme for creating user-friendly helpdesk, support or knowledge distribution websites. Being fully compatible with bbPress, this theme makes it possible to include a thriving forum on your support site. Thanks to the built-in AJAX search, you can provide instant answers to your visitors.
There is also a separate FAQ page template to answer the most common questions. Along with featuring the latest technologies of HTML5 and CSS3, Support Desk complies with all the SEO best practices. It is also compatible with all the popular SEO plugins. As the theme comes with the .po and .mo files, you can easily translate it into other languages as well.
With a heavy focus on building support-based websites, Sentric could be another excellent choice for developing FAQ, wiki or any other type of website to provide support to your visitors. As the theme works with bbPress, it is also possible to create a forum for the audience. The built-in forum monitoring and topic status features will be useful for managing your forum.
Thanks to the voting system, visitors can easily find the most popular contents. And to answer the basic questions, you can use the attractive accordion style. The theme package comes with lots of custom icons to use in various places. The SEO-optimized theme also supports WPML.
DeskPress could be another excellent choice for developing wiki, knowledge base or FAQ sites in WordPress. As the theme supports bbPress and includes AJAX live search, it is entirely capable of helping your customers find out the solutions they are looking for.
Thanks to the excellent work of the theme developers, DeskPress is capable of delivering an intuitive user experience for the visitors. What’s more, the theme also supports WooCommerce and Easy Digital Downloads, which opens new earning sources for you. Other notable theme features include complete demo data, 500+ fonts, 400+ icons, social integration, etc.
Providing a ticketing system could be an excellent way to deal with your customer care issues. And Ticketrama is the best WordPress wiki theme for that purpose. Other than the usual registration system, users can sign in by using their Facebook and Twitter accounts as well. The fully responsive theme works perfectly on mobile, tablet, and other devices.
The theme also allows you to include a knowledge base for providing necessary information and solution to common issues. As the theme comes with the original PSD files, it is very easy to make customization changes according to your requirements.
The clean, simple design of iKnowledge theme is fully focused on the contents, which is a must for any support, knowledge base or wiki theme. The fully widgetized home page allows you to choose the components you need. It is also possible to choose the color, typography and other customization options from the integrated options panel.
The theme package includes several custom page templates. This will be useful in creating custom page layouts. You will also find nine custom widgets in the theme package. These could be used to display the Twitter feed, video, content tabs, latest posts, author list, search, etc. The built-in shortcodes will allow you to create custom components without having to create them manually.
Coming from Hero Themes, KnowAll is another excellent choice for creating best quality support, wiki or knowledge base websites. You can provide all the necessary support for your products or services by using this theme. The handy instant answer feature will help the visitors to find out the proper help within a short period.
The intuitive theme options panel offers a diverse range of options for personalizing various display options of your website. The best part is you won’t require any coding knowledge to perform these tasks. The built-in analytics dashboard will be useful for tracking your website performance. The retina-ready theme also includes article feedback.
Other Related Collections
Any Other Knowledge Base WordPress Theme?
Having a specially designed support, wiki or knowledge base site is an excellent way to provide customer support. If you are planning to create such a website, you can choose any of the themes mentioned in this article. Let me know which theme you have chosen.